Payment guidance

How payment works

Payment instructions are shared only after the item, size, availability and final total are confirmed.

1. Confirm before paying

We confirm the item, price, size and estimated timeline before payment is requested.

2. Checkout details

You provide your full name, email address, phone number and delivery location.

3. Payment reflects

African bank transfers can take time to reflect where payment is processed through an international receiving bank outside Africa.

4. Order processing

Once payment reflects, we confirm the order and proceed with sourcing, packing or dispatch.

Please keep your proof of payment and order reference for easy follow-up.